Responsible for answering presales technical questions relating to HPI.
Educating account managers on the HPI products and resources to help them become as self-sufficient as possible.
Responsible for reviewing quotes and orders to minimize RMAs and identify potential add-on opportunities.
Identify tools for increasing Account Manager productivity.
Obtain relevant industry certifications and attend approved outside trainings.
Develop sales tools to assist account managers in providing solutions to their customers.
Daily tracking of interactions with an Account Managers, trainings and other time-consuming activities.
Conduct conference calls and customer presentations as necessary.
Assist in training of Account Managers.
Work with other departments to further relationships with customers, Partners, and Account Managers.
Assist Partners with internal marketing efforts designed to increase sales.
Concentrate on certain areas of technology driven by partner focus or company technology objectives.
Work with the Brand Manager on the execution of special marketing programs and sales incentives.
Provide feedback to the PPM groups concerning stocking levels and sales trends/feedback.